Privacy Policy

1. Overview

KL&B Group, operating Mission 100K (collectively, "Mission 100K," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit mission100k.com, submit a partner application, schedule a call, or communicate with us.

Mission 100K is an insurance-agent recruiting and business-support initiative. It is not affiliated with or endorsed by Medicare, CMS, or any government agency.

2. Information We Collect

We may collect information you provide directly, including:

• Name, email address, mobile phone number, mailing address, state, and other contact details.
• Insurance-license status, carrier-readiness information, business background, and information about the support you are seeking.
• Application responses, scheduling information, appointment details, call notes, and communications with our team.
• SMS opt-in status, text-message consent records, communication preferences, and message interaction information such as opt-out requests.

We may also collect limited technical information such as browser type, device information, IP address, referring pages, pages viewed, links clicked, and website activity through cookies or similar technologies.

3. How We Use Information

We use the information we collect to operate Mission 100K and communicate with prospective and current agent partners. Specifically, we may use information to:

• Review and respond to partnership applications.
• Determine appropriate recruiting, licensing, onboarding, scheduling, training, or support next steps.
• Send requested email and SMS communications, including application updates, appointment reminders, scheduling follow-up, licensing reminders, recruiting follow-up, and related Mission 100K notifications.
• Maintain and honor opt-in, opt-out, unsubscribe, and communication-preference records.
• Operate, secure, analyze, troubleshoot, and improve the website, forms, communications, and recruiting process.
• Maintain business records and comply with applicable legal or regulatory obligations.

4. How We Share Information

We may share information with service providers that help operate our business, including GoHighLevel for forms and CRM services, Calendly for scheduling, communications providers, analytics providers, and professional advisers. These providers may process information only as needed to perform services for us.

We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction. We do not sell personal information.

5. SMS Opt-In Details

If you provide your mobile phone number and affirmatively opt in, Mission 100K may send SMS text messages related to your relationship with us. SMS use cases may include application follow-up, appointment reminders, scheduling information, licensing or onboarding reminders, recruiting follow-up, service updates, and related Mission 100K notifications.

SMS consent may be collected through website forms, application forms, scheduling workflows, written communications, or other clear opt-in methods. Consent to receive marketing text messages is not required as a condition of purchasing any product or service. Message frequency varies. Message and data rates may apply.

6. No Sharing of SMS Opt-In Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All information-sharing categories above exclude text-messaging originator opt-in data and consent. SMS opt-in data and consent will not be sold, rented, released, disclosed, transferred, or shared with any third parties.

7. Email and SMS Communications

If you provide consent, Mission 100K may send messages concerning your application, licensing status, scheduling, onboarding, training, partnership next steps, and related services. Message frequency varies. Message and data rates may apply.

Reply STOP to opt out of SMS messages at any time. For support, reply HELP or email [email protected]. You may unsubscribe from marketing emails using the link provided in the email or contact us directly. We will honor opt-out and unsubscribe requests as required by applicable law.

8. Cookies and Third-Party Services

We may use cookies, pixels, tags, and similar tracking technologies for essential site functions, analytics, security, performance, form operation, attribution, and user-experience improvements. These technologies may collect information about your browser, device, IP address, pages viewed, referral source, and interactions with the website.

Your browser may allow you to block or delete cookies. Some website features may not work properly if cookies are disabled. The website may link to or embed third-party services, including GoHighLevel and Calendly, whose privacy practices are governed by their own policies.

9. Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, to maintain business records, honor communication preferences, resolve disputes, and meet legal or regulatory obligations. We may retain SMS opt-in and opt-out records as needed to document consent and compliance.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including limited-access systems, service-provider controls, and internal procedures for handling personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your Choices and Rights

You may request access to, correction of, update to, or deletion of information we maintain about you, subject to applicable law and legitimate recordkeeping needs. You may also withdraw communication consent at any time.

To opt out of SMS messages, reply STOP. To request help by SMS, reply HELP. To update your contact information, change communication preferences, unsubscribe from email, or make a privacy request, contact us using the information below. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy periodically. The effective date above identifies the latest revision. Continued use of the website after an update constitutes acknowledgment of the revised policy.

12. Contact Us

Questions, privacy requests, communication-preference updates, or SMS support requests may be directed to KL&B Group | Mission 100K at [email protected].